AI Built for Local Government

Secure. Scalable. Built for Public Impact. Trusted by towns and counties in NJ, PA, VA, DE, and NY.

Modernize Local Services with AI

TechForGov helps towns, counties, and municipalities streamline public services with secure, platform-agnostic AI tools. No IT overhaul needed. We’re actively supporting communities in New Jersey, Pennsylvania, Virginia, Delaware, and New York — with a nationwide rollout underway.

AI as a Service – Built for the Public Sector

Meet IGNA™ – Your Civic AI Assistant

Our suite of modular Civic Agents empowers governments to automate services, engage residents, and improve internal efficiency.

AI Agent	What It Does
IGNA Chat	24/7 chatbot for resident questions
IGNA Permit	Automates permit applications and approvals
IGNA Resolve	AI-powered case management with SLA tracking
IGNA Notify	Proactive alerts via SMS and email
IGNA Insight	Live dashboards for leaders and teams
IGNA One	All services under one digital roof

Backed by Proven AI Frameworks

5P Framework

Purpose:

We start by identifying what’s broken in government operations and the cost of doing nothing. By clarifying the need, we define a use case that everyone—from officials to IT to legal—can rally around.

Pilot:

Instead of endless discussions, we build fast with clear success criteria. A small-scale solution that delivers immediate impact, proving the concept for wider rollout.

Playbook:

We document every detail—prompts, escalation paths, and feedback loops—to ensure smooth, scalable operations and legal compliance. Your operational guardrail for success.

Production:

We deploy AI directly into your existing systems (like CRM, Teams, GIS) where your teams already work, making adoption seamless and natural.

Performance:

Post-launch, we monitor usage, ROI, and citizen satisfaction to continuously improve and ensure AI evolves from pilot to an ongoing capability.

C.A.S.E. Model

Contextualized:

Your AI isn’t trained on random data—it’s tailored to your documents, policies, SOPs, and business logic, so it speaks your language and understands your team’s needs.

Auditable:

Every AI response is traceable, with clear reasoning, logged sources, and full visibility into how answers are formed. Example: A healthcare client passed a regulatory review months ahead of schedule using this feature.

Scalable:

Built to handle everything from 10 users to 10,000. With role-based access and API-ready architecture, we scale with your needs from day one.

Embedded:

No new tools or habits. We seamlessly integrate AI into Microsoft Teams, Salesforce, or your existing systems—so your team uses it where they already work.

RAG (Retrieval-Augmented Generation) Architecture

Retriever Component

The retriever fetches relevant information from external databases, providing the context needed for the AI to answer queries accurately. This ensures the AI is not working in isolation but has access to the most up-to-date and relevant data.

Generator Component:

The generator uses the retrieved context to craft a highly relevant, coherent, and data-driven answer based on the original query. This powerful combination allows for highly accurate, context-aware responses—empowering government teams with smarter decision-making tools.

Why Local Governments Choose TechForGov

See TechForGov in Action

Ready to explore how AI can transform your local government operations? Schedule a personalized demo with our team to see how our Civic Agents, secure AI tools, and scalable solutions can work for your municipality.