Privacy Policy
Privacy & Data Practices
Effective: May 19th 2025
At TechForGov.ai, we believe public trust starts with transparency. Whether you’re a resident asking a question through our chatbot or a municipality using our tools, we treat your information with care and respect.
This page explains how we handle the information you share with us—and how we work to keep it safe.
What We Collect (and Why)
When You Reach Out
If you fill out a contact form, request a demo, or sign up for updates, we may ask for your name, email, or other basic details. We use this info to respond or connect you with the right team.
When You Use Our Website or Chatbot
Like most websites, we gather general technical information such as:
- IP address and device/browser type
- Which pages you visit and when
- Chatbot questions you ask (to improve responses)
We do not use this information for advertising. Ever.
How We Use It
We use the data to:
- Help answer your questions
- Route service requests to the right place
- Improve our tools and make them more helpful
- Keep the platform secure
We do not sell or rent your data to anyone.
Sharing and Storage
We only share your data:
- With your municipality or their authorized staff (if they’re helping resolve your issue)
- With trusted technology partners who help us run our systems (under strict agreements)
- If required by law
Data is stored securely and only kept as long as needed to fulfill its purpose.
Cookies and Analytics
We use basic cookies to understand how people use the site and make it better. You can disable cookies in your browser settings. We do not track you across the internet.
Your Choices
You can always:
- Ask us what information we have
- Request corrections or deletion
- Opt out of updates or emails
To make any request, just email us at privacy@techforgov.ai.
Compliance & Local Laws
We follow data privacy rules that apply in the areas we serve.
Special Note for New Jersey Residents
TechForGov supports municipalities in complying with Daniel’s Law. We take steps to protect information of covered individuals such as judges, law enforcement, and public officials. If you’re part of a municipality using our tools, we’ll work with your compliance officer to uphold these safeguards.
For Families and Kids
TechForGov tools are designed for use by adults or public officials. We do not knowingly collect personal information from children under 13.
Updates to This Policy
We may revise this page from time to time. The date at the top will always reflect the latest version. If we make significant changes, we’ll let you know through the site.
Still Have Questions?
We’re here to help.
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